We are looking for community managers / moderators with broad experience interacting with customers online on behalf of brands. Above all else, we need brand-savvy, social media literate, agency-experienced doers. Detailed job description below:
COMMUNITY MANAGER
We are looking for a candidate that can thrive in a creative environment where collaboration, innovation and passion for the web are a must. This position will start out on a contract basis and has the potential to move into a full time position.
This position is located in Seattle at ZAAZ World Headquarters (no relocation).
Responsibilities:
Manage online communities, including both hosted communities like forums and blogs; and distributed communities across Facebook, Twitter, YouTube, Flickr, etc. Enact brand campaigns in social media. Publish branded content and manage conversations across media sharing venues. Promote content across social bookmarking and collaborative filtration engines.
Required Skills:
2-3 years community management, online customer service, or related.
Experience interacting with customers through social media on behalf of brands.
Broad and deep familiarity with social software and online community tools, including forums, discussion, blogs, ratings & reviews, IM, etc.
Immersed in and opinionated about best practices.
Constant personal and professional use of a mix of social media tools, including Facebook, Twitter, YouTube, Digg, Flickr, etc. Extra points for Vimeo, Blip.tv, Tumblr, Posterous, etc.
Conversant in SEO/SEM, web analytics, web technology, mobile campaigns, community, creative/brand.
Ability to integrate with virtual teams across agency and client organizations. Collaborative. Communicative.
Superlative and prolific writing. High emotional intelligence and online social skills.
Likes fun.
Additional Desired Skills:
Top candidates will have all the above, and also agency experience.
About ZAAZ
ZAAZ is a premier interactive agency serving some of the world’s most enduring and recognizable brands. Few interactive agencies understand how to utilize web analytics in delivering rich, creative and thoughtfully designed brand experiences optimized for measurable results. Strategically positioned at the intersection of Logic and Creative, ZAAZ is the leader in providing performance-driven digital marketing across all channels and industries. We value a healthy work-life balance and committed individuals who are continually seeking to grow in their professions. Founded in 1998, ZAAZ is headquartered in Seattle and is part of the Wunderman/WPP group of companies. For more information and current open positions, visit www.zaaz.com
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is this position still available for hire?
Posted by: Hugh | January 11, 2010 at 10:25 AM